Servant Leadership

About the Program

Servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a more just community and a caring world.

We’re proud to partner with Viterbo University to offer you a renowned two-part servant leadership program. Take advantage of this opportunity to learn servant leadership skills from nationally recognized, in-demand facilitator Tom Thibodeau. The takeaways from each session are timely, practical and impactful.

Spring 2018 Session Dates

  • Thursday, March 15
  • Thursday, March 29
  • Thursday, April 12
  • Thursday, April 26

Sessions run from 8:00 a.m. – 12:00 p.m.

La Crosse Area Chamber 601 7th St N, La Crosse, WI 54601


Hear What Past Students Have Said About the Course

“This class was way more than what I expected. The lessons helped me reflect on the importance of serving others and relationship building.”

Michele Steien

Co-Op Credit Union

“This training is amazing! One of the best investments I’ve made for my career.”

Amanda Running

Express Employment Professionals

“Entry level ownership would achieve satisfying results from attending this class. More than a class, it’s an opportunity to share life’s experiences as individuals in the community.” Joe Skemp

Modern Crane Service

“Others should attend to help see what they may be missing personally as a leader or how to become a better leader.”

Kendall Guaunert

EO Johnson

“So ——– re-change your passion! It helped gain insight, both strength and areas of growth, on how I lead and how I can improve upon being a servant leader.”

Stacy Mitby

Salvation Army

“This class helps you understand what type of a leader you are, not only at work, but in life. A very great class. There are many things that I will be taking back to work with me and implementing”

Abbey Tibsor

Salvation Army

“I found something in every session I can take back to the credit union to help me be a better leader.”

Kris Goetgha

Co-op Credit Union

“Made me reflect on what is really important in leadership and the role we play to see people succeed in our generation, which in turn makes the organization  successful.”


“Others should attend this class because it inspires you. It makes you want to be better. It puts you in situations that are uncomfortable-which in turn, helps you grow.”

Michael Garcia

1st Community Credit Union

“I attended the fall class also and have found both programs to be among the most insightful, enjoyable, and helpful to me personal and professional growth that I have ever taken. I have learned more about myself and my family through the process. I have learned skills that will make me a better employee, manager, spouse, and father.”

Kevin Strangman

Altra Federal Credit Union

“Learned more about myself; I can best learn to serve others.”

Craig Sacia

Altra Federal Credit Union

Fall Session

Non-Chamber Member
  • includes all materials includes all food & refreshments

Spring Session

Non-Chamber Member
  • includes all materials includes all food & refreshments

Fall 2018 – Dates TBD

Session 1: Theory and Practice

  • Why Servant Leadership
  • Leadership Development is Character Development
  • Robert K. Greenleaf – Five Markers

Session 2: Leadership is Who You Are

  • The Art of Listening
  • Self-Assessment
  • Reflection and Feedback

Session 3: Ethical Decision Making

  • The How of Ethical Decision Making
  • Working with Different Perspectives
  • Institutions are Servants

Session 4: Leading Change

  • Understanding the Change Process
  • The Courage to Create
  • Foresight is a Moral Imperative

Sessions for Spring 2018

Thursday, March 15: Mission: Vision & Virtue

  • Creation personal mission statements
  • Purpose, Passion, Performance
  • Building Organizational Strength

Thursday, March 29: Affirmation and Accountability

  • Employee Engagement
  • Crucial Conversations
  • Creating a Culture of Recognition

Thursday, April 12: Building Community

  • We are Better Together
  • Primary and Secondary Communities
  • Healthy Teams and Collaboration

Thursday, April 26: A Servant-Led Culture

  • Reconciliation and Healing
  • Servant Leaders and Ritual Leaders
  • Celebrating Goodness

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